Legal — Cookie Policy

Cookie Policy.

Necessary storage keeps multisystems.ai working. Functional and analytics cookies stay off until you opt in. This page lists what we actually load and how you can change your choice.

Last updated: October 2026

Only necessary storage before you choose

Your choice is remembered for 180 days

Accept and Reject have equal prominence

Necessary

Always on

These keep the site working and remember your cookie choice. They cannot be switched off while you use the site.

Name	Purpose	Duration
rs_consent	Stores your cookie choice on multisystems.ai. Set by /consent.js.	180 days
rs-consent-state	Local storage mirror of your cookie choice. Used when cookies are blocked and to keep tabs in sync.	Persistent (local storage)
ms-consent-functional	Local storage flag that tells the chat widget whether functional consent was granted.	Persistent (local storage)
firebase_admin_session	Sign-in session for the private /website-app dashboard. Set only after an authorised sign-in.	Session
ms-theme	Remembers light or dark theme. A preference, not tracking.	Persistent (local storage)

Functional

Optional

Off until you opt in. These enable the live chat, the demo booking calendar, and the enhanced contact form.

Name	Purpose	Duration
Zoho SalesIQ chat	Live chat widget. The script is only requested after functional consent; Zoho sets its own session cookies.	Set by the provider
Zoho Bookings calendar	The /demo calendar. Loads after functional consent or when you click "Load calendar". Zoho sets its own cookies.	Set by the provider
Zoho CRM contact form	Scripts that support the form on /contact (validation and Zoho form analytics). The form still submits without them.	Set by the provider

Analytics

Optional

Off until you opt in. These show us how pages are used. We do not run advertising, remarketing, or cross-site tracking on this site.

Name	Purpose	Duration
_ga, _ga_G-SJH1R8SJYG, _gid	Google Analytics 4: page views and sessions.	Up to 2 years
ph_*	PostHog product analytics, stored as a cookie and in local storage. May include session recordings and surveys.	Set by the provider
Google Tag Manager (GTM-PNHRG33B)	Tag container. The container currently holds no advertising or remarketing tags; if that changes, this page will be updated before they are enabled.	Set by the provider

Managing your choice

Use the Cookie settings control in the footer of any page to reopen the same preferences. Rejecting and accepting are equally easy. Withdrawing analytics consent deletes the analytics cookies we can reach and reloads the page. Blocking necessary storage in your browser will stop parts of the site from working.

Questions about this policy? Write to privacy@multisystems.ai.

Questions about cookies?

Cookie Policy.

Necessary

Functional

Analytics

Managing your choice

Our team is here to help.

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